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February 27,2003 |
Subscribers: 108 |
Volume 2 Issue 20 |
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The purpose of the
Canadian$Business Marketing eZine
is to provide entrepreneurs with the necessary
marketing tools, tips and information to be
successful in their business endeavours.
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A warm welcome to all our new eZine subscribers and
a friendly hello to our regulars!
As promised, here is your free issue filled with
useful information to help you succeed. Let us know
what you think.Do you know what to do if
a strange charge shows up on your credit card statement?
This week's featured article will teach us how to deal with
something most people dread! Even though it doesn't happen very
often... it happens!
Jim Edwards' article tells people exactly what to do if they find
themselves the victim of a fraudulent credit card charge.
Learn and enjoy!
Lastly, be sure to support your fellow subscribers by
reviewing the offers and opportunities in this
week's issue. They may be offering the services
that you need to succeed in your own business.
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Canadian internet
shopping is on the rise
An estimated
2.2 million households spent almost $2 billion shopping on the
Internet in 2001, according to the electronic commerce component
of the Household Internet Use Survey (HIUS). These households
placed 13.4 million orders over the Internet from various
locations...
more from Statistics Canada...
Useful Canadian Links:
The Link Express-Canadian
Startpage Exchange
Finally an exchange program dedicated to Canadian websites.
Canadian Internet Retailing Report
Overview of Canadian retail and
the Internet, including
lessons learned
Electronic Commerce for Canadian Retailers
Designed for retailers interested in
electronic commerce.
Internet Advertising Bureau of Canada
IAB Canada is a not-for-profit
association representing its membership composed of
publishers, advertisers, advertising agencies and service
associates in the Canadian interactive marketing industry.
http://www.iabcanada.com
Canadian
Institute of Marketing
The Canadian Institute of Marketing
is the organization of and for marketing professionals in Canada.
http://www.cinstmarketing.ca/
GDSourcing
- Research & Retrieval
Your Reference Point for Free Canadian Statistics on the Internet!
http://www.gdsourcing.ca/
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Strange Internet Charges On Your Credit Card?
by Jim Edwards
Imagine my surprise when I got my credit card bill a few
days ago and I saw a $398 charge on it from a company I
didn't recognize.
My first reaction - anger!
How *dare* they charge my credit card for something I
didn't order!
I must admit I flew off the handle a bit as images of the
evildoers enjoying themselves on my money flashed across
the movie screen of my mind.
However, once I calmed down enough to look at the situation
logically, I realized I could solve the problem with a
couple of quick phone calls and a fax.
If you ever find any strange charges appearing out of
nowhere on your credit card statement (and before you fly
off the handle like I did), take this "morning after"
advice as the proper way to resolve the situation quickly.
First, check to see if you actually did buy something.
Often you may find you made a purchase, but you just don't
remember doing it.
After all, almost 60 days can go by between when you make a
purchase and when it shows up on your statement.
Also, many online merchants use 3rd party credit card
processors and the actual merchant's name may never make it
onto your statement.
So, to avoid egg on your face, make 100% sure you didn't
make the purchase before moving on to the next step.
After some basic investigation, if you still feel you
didn't make a purchase, call the phone number for the
merchant - if one appears on your statement.
Ask them to give you the details of the purchase, who
authorized the charge, and any other relevant information.
Always keep the call polite and write down all the details
of the conversation as well as the name and extension of
the person with whom you spoke.
Often, you can get any strange charges resolved or removed
simply by talking to the merchant.
If you can't get the situation resolved by contacting the
merchant, and you still feel the charges should get
reversed, call your credit card company and dispute the
charge.
Don't wait!
Contact your credit card company, explain exactly what
happened, and provide all the details you can about the
transaction you want to dispute.
Keep the following tips in mind when talking with your
credit card company:
1. Though you want to make it clear you're the victim,
stick to the facts and keep a business-like tone.
2. Find out exactly how your credit card company handles
disputes and what they expect from you in terms of
documentation or information. Some companies will do
everything by phone, others require a letter or fax with
your signature to initiate a dispute.
3. Whatever they ask for, get the credit card company all
documentation, letters or other information quickly. Don't
delay in responding!
Always watch your bill for unusual charges and take
immediate action on any strange items the minute you see
them.
Surefire Tip: Get a credit card with a very low credit
limit and make that your "internet-only" charge card.
Though credit card companies can't hold you liable for
fraudulent charges on your card, a credit card with a low
limit will keep the bad guys from giving you much of a
headache in the very unlikely event you have a problem.
The moral of all this: don't be scared to use your credit
card online, just be careful and examine your statement
carefully every single month.
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(c) Jim Edwards - All Rights reserved
http://www.thenetreporter.com
==================================
Jim Edwards is a syndicated newspaper columnist and the co-
author of an amazing new ebook, "Turn Words Into Traffic,"
that will teach you how to use free articles to quickly
drive thousands of targeted visitors to your website or
affiliate link! Click Here to Learn more
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~~Mary H. Waldrip |
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"I'm sorry," said the clerk in
flower shop, "we don't have potted geraniums. Could you use
African violets instead?"
Replied the customer sadly, "No, it was geraniums my wife told me
to water while she was gone." |
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Your opinions and comments about this ezine are
always welcome. Did you learn something new in this
issue? Is there a topic you would like to see
covered? Do you see any improvements to be made?
Sections dropped, others added? We want to know!!
Send them here:
editor@canadianbusinessmarketingezine.net |
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Disclaimer: The Canadian$Business Marketing eZine
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Thank you for reading this issue of the
Canadian$Business Marketing eZine.
If you found it useful, why not send it to
three of your closest friends? Don't have friends?
How about your clients or business associates?
Recommend it by clicking here:
http://www.recommend-it.com/l.z.e?s=877012
If you have any questions or comments, please
feel free
to contact me.
Until next time, have a successful week!
Warmest regards,
Marisa Ramondo - Editor & Publisher
editor@canadianbusinessmarketingezine.net
http://www.canadianbusinessmarketingezine.net |